Tracy was great, fixed our problem and was very professional.
The technician who came to our house is named Eric, and I have nothing but great things to say about him and his service. We had a blockage in one of our secondary lines, that caused both our washing machine and shower to flood our lower bathroom. Eric had it fixed within an hour and was very personable and helpful! He explained several services they provide, and gave us estimates talking to us about how they’re billing works and that we would have up to a year of interest free payments. After talking to my wife and deciding that we unfortunately couldn’t afford making the payments for the service we wanted, Eric was very understanding and did not use high pressure sales tactics to get us to pick the more expensive option, in fact he didn’t push at all, he wasn’t disappointed, he was just happy to help. It’s because of Eric that I recommend rescue rooter. I will be using their services in the future because of Eric, and I’ll be sure to request his help when I do. He made the whole experience pleasant, despite everything going on in our world today. If I could rate it higher I would. Honestly this guy deserves a raise or bonus or something! because I will recommend this service to anyone needing a plumber. He was great, he made my day, and fixed my house. Thank you Eric!
I would HIGHLY recommend this company. Make sure to ask for Jeff is possible. He was outstanding. He showed up on time, he got the job done in a fast and efficient manner without leaving a mess and it was reasonably priced!! Jeff was very professional and very patient with me. I asked for a quick explanation and he didn’t try to make me feel stupid for asking my questions. Jeff was a great technician and I know who I will be calling if I ever have any more plumbing issues. Thanks again Jeff! You’re awesome and I am incredibly grateful to have found you and your company!
What a pleasant company to work with! During the night my toilet flooded and backed up into my shower so the next morning I found ARS Rescue Rooter and from the beginning of the service was great! The receptionist was very kind, I wish I got her name but she explained everything to me and I was looking forward to my service. James came to my house to check things out and was so kind and explained what was going on! Very professional and someone I would recommend if they need any plumbing services! Overall I’m very happy with this company and although I wouldn’t want another plumbing issue again, if something were to come up I would call them for sure.
Randall was phenomenal. I highly recommend him if ever you need a plumber in the future, he was very courteous, extremely knowledgeable and very helpful! For the first time in months I can finally breathe easy knowing our issue was resolved and I can’t stop smiling that it’s finally working again! (The water line to our fridge had stopped working all together.)Thank you Randall!
Bountiful, Utah, 84010
llevy@pushhere.com